Care Essential
Support hours, response target, and content edits vary by plan.
Engagement: Monthly; emergency repair is an add-on for nonmembers.
Support: Priority increases by plan.
Operate the Business
Website Care, Security & Support
Keep the website secure, backed up, monitored, and functioning.
Ideal for: Businesses that depend on a website but lack dedicated technical staff.
What is included
- Platform and component updates
- Security and uptime monitoring
- Scheduled backups
- Broken-page and performance checks
- Monthly support and reporting
Setup and management
Business review, system plan, setup, launch, monthly management, reporting, and improvement.
Monthly report: Uptime, updates, backups, security events, speed, and completed changes.
Service options
Final scope, service option, deliverables, schedule, and ongoing support are confirmed in a written proposal after review.
Care Business
Support hours, response target, and content edits vary by plan.
Engagement: Monthly; emergency repair is an add-on for nonmembers.
Support: Priority increases by plan.
Care Priority
Support hours, response target, and content edits vary by plan.
Engagement: Monthly; emergency repair is an add-on for nonmembers.
Support: Priority increases by plan.
Frequently asked questions
Do you support urgent repairs? Yes, subject to availability and the agreed response terms.
Are all third-party licenses included? Only when expressly listed in the plan.
Related solutions
Website Growth & Conversion Management →
Managed SEO & Content Growth →
Service agreement summary
Final scope, responsibilities, schedule, support, cancellation, ownership, data handling, and access after cancellation are documented in the approved proposal. Legal terms require review.